Welcome to Medalian Insurance Agency! Feel at Peace.

About Us

About us

You can depend on us to get good services

Our Values Mission Company Goal
Trust
Reliability
Unquestionable integrity
Excellence in everything we do
Speed in servicing
Truthfulness.
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To help and guide our policy holders manage and recover from unforeseen losses.
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To be the most dependable insurance agency in the East African Region

Medalian Insurance Agency Limited is a registered insurance agency authorized by the
Insurance Regulatory Authority (I.R.A) to transact insurance business as an Insurance Agent.
It is our duty to understand your unique insurance needs and match those needs perfectly with
the available solutions offered by our trusted and highly reputable insurance partners.

Medalian Insurance Agency is experienced in all classes of insurance namely; Health
Insurance, General Insurance, Investments, Life Insurance and Pension. Insurance is a business
of trust hence we strive to cultivate, nurture and maintain a bond of professional trust and
confidence with our clients.

We provide a wide range of services to our clientelle.

We are committed to excellence and we pride ourselves in its resolution and dynamic ability
to find solutions to insurance challenges whether complex or ordinary. Our diverse and
expanding client base is a true testament to this. With our team of professional insurance
specialists, our clients are assured of value.

Consultation
Negotiation of better rates.
Obtaining competitive quotation with better benefits for decision making.
Premium receipts.
Renewal reminders 2 to 3 months to renewal.
Claims processing made easier.
Risk Survey and advice
Risk management
Receiving summons from third party advocate and forwarding to insurance legal team for action on client’s behalf
Reinstatement of covers once utilized.
Negotiating on contract repairs when need be and with the client’s consent.
Endorsement of cover when additional items bought and declared.
Following up on assessment, adjustment and investigator reports
Bargaining on behalf of our client.
Addendums on omissions.
Request for Ex-gratia on client’s behalf.
Checking the necessary clauses and the best that suits the client’s risk exposure
Guiding how to fill the claim form.
Recommending the best garages.
Mitigation measures.
Raising credit notes and following up on refund.
Following up on the statements and making sure they are correct and to date.
Ensuring authority given for vehicle repairs.
Ensuring motor vehicle has been re-inspected and repaired satisfactorily before release from the garage.
Following up on cash in lieu payments
Salvage retention if interested upon declaration of a write off.
Consultation

We give you expert advise.

As a team put your interests above our own, and above the interests of our insurance partners,
because we believe that it is our ethical and legal duty to represent your best interest at all
times. At Medalian insurance we take over your risk thus allowing you to be worry free. We
are an Insurance agency that prides itself in our ability to deliver in all categories of insurance
cover and compete aggressively to provide the best insurance packages available.